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Contents   Introduction    General   User Information   Area Support Information   LITSS Information   Personal/Functional Email Address Search   Frequently Asked Questions User Access   Modify UniID Accounts   Transfer Personal Email Address Affiliate Accounts      Register or Modify Affiliate Registration   Guidelines for registering affiliates Functional Accounts   Register or Modify Functional Registration   Guidelines for registering Functional accounts Individual User Access   Introduction to OLAMS   Modifying Maildrop   Enable/Disable Vacation Mail   Resetting Passwords   Modifying Functional Accounts Other   UniID Accounts for Undergraduate and Postgraduate Students   Getting Help

Online Account Management System Policy and Usage Guide Introduction Members of the University community have access to a range of centrally provided IT services through a standard University Identifier (UniID) and password. A UniID is a unique number allocated to employees and students (u9712345), affiliates (a123456)] and functional accounts (f1234). OLAMS is a web based system which enables registered Local IT Support Staff (LITSS) to create and maintain email, unix and web publishing accounts including changing maildrops, resetting passwords, setting vacation mail and suspending accounts of employees, postgraduate students and affiliates of the University. LITSS are the key group providing IT support to members of the ANU community. They are supported by central IT Service Providers and an IT Sponsor for each area. LITSS are the first point of contact for staff members who need IT support. Each area (school, faculty, division) is responsible for ensuring that adequate IT support is provided. LITSS should have the appropriate skills and training to meet the current and future needs of their local community. They should have relevant experience and/or formal IT qualifications.