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The Division of Information provides the main electronic mail service for the
ANU.
The email service consists of :
Email gateways
The ANU email gateways accept mail for ANU addresses, and filter for spam and
virus content. For more information on the filtering done see
Email Filtering.
Mail servers
The Division operates the mail server anumail.anu.edu.au. All staff,
students and registered university affiliates are entitled to an account on
this service. Details on accessing this service are available
here. A web-based email service is also in development.
Some areas of the university run their own mail servers. The Division of Information
is generally unable to assist with enquiries regarding these services, and the
Local IT Support Staff for the area should be the first point of contact.
Mailing lists
The Division operates a mailing
list server for the use of the University community.
Email addresses
University email addresses are created automatically for students at enrolment
time, and for staff during induction. University email accounts are of the form
u1234567@anu.edu.au, and are the official email contact address for staff and
students.
Affiliate accounts can be provided for members of the ANU community who are
not current students or staff members. They need to be created by Local IT Support
Staff. Affiliate email addresses are of the form a123456@anu.edu.au. Details
on the creation and use of affiliate accounts are provided in the
OLAMS manual.(Please note: These guidelines are currently under review.
02/2007)
A personal mail alias based on firstname.lastname@anu.edu.au is extracted from
the information downloaded from the Pay/Personnel database or information supplied
by local areas. The default convention is firstname.lastname@anu.edu.au. There
may be some exceptions to this as follows:
• the first name is not the preferred or commonly used name.
• the name is an extended one and is normally truncated
• the name contains spaces or punctuation that are not generally supported
by email systems (eg Renée, Chloë, Dvoršák, van der Kamp,
O'Brien)
• the formal order of names (as held in the payroll/personnel system)
does not correspond to preferred usage.
LITSS are responsible for the selection of the initial, unique address.
Personal email aliases are available to staff and affiliates. Postgraduate students
may obtain a personal alias at the discretion of the local IT Support for their
area. Undergraduate students are not entitled to personal aliases.
Functional aliases are provided for roles associated with official responsibilities
rather than individuals, and provide a mechanism for continuation of access
should staffing change, or for access by multiple people. Functional accounts
are created and
maintained by LITSS. (Please note: These guidelines are currently under
review. 02/2007)
Registered alumni are also entitled to an account on anumail. You can direct
alumni to :http://info.anu.edu.au/mac/Alumni/Services/index.asp
Some areas of the ANU maintain their own local mail systems, and may provide
an alternate address (for example John.Q.Citizen@rsx.anu.edu.au). These areas
are not supported by the DOI, and you will need to contact the LITSS
of the area for support or information.
Maildrops
The maildrop controls the ultimate destination of your email. It is possible
to set this to send your mail to anumail, casmail, a local mail server (eg coombs.anu.edu.au),
or an outside service (eg hotmail or yahoo).
The maildrop can be changed by the user through OLAMS,
or by their LITSS using the OLAMS/litss
web interface.
Use of email
Use of ANU email services is subject to the following policies and guidelines.